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Computer User Support Specialists, Journeyman

Lexington Park, Maryland
Must be a U.S. Citizen

Clearance Required: Secret

Required Education: Journeyman - BA/BS degree. Allowable Substitution: Associate’s Degree plus two (2) years additional work experience may be substituted for a Bachelor’s Degree. Four (4) years additional work experience may be substituted for a Bachelor’s Degree.
 
Required Experience: Journeyman - 3 to 10 years of combined experience performing duties described in the functional description.
 
Functional Description: Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
 

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